Company: HDB Financial Services Ltd.
Job Description
HDB Financial Services is conducting a walk-in drive for Customer Support Executives at its Ongole branch. The selected candidates will be responsible for handling customer queries, maintaining customer relationships, assisting with financial products, and ensuring quality service. This role offers an excellent opportunity for fresh graduates to build a career in the banking and financial services sector.
The ideal candidate should possess excellent communication skills, a customer-focused attitude, and the ability to work efficiently in a team. Training will be provided to familiarize employees with company products, customer service standards, and operational procedures.
Key Responsibilities
- Handle customer inquiries professionally.
- Explain company products and services.
- Resolve customer complaints effectively.
- Maintain customer records accurately.
- Coordinate with internal departments.
- Achieve monthly customer service targets.
- Follow company policies and procedures.
- Prepare daily activity reports.
- Build long-term customer relationships.
- Ensure customer satisfaction.
Required Skills
- Excellent communication skills
- Customer handling
- Basic computer knowledge
- MS Office
- Problem-solving ability
- Positive attitude
- Time management
- Teamwork
Benefits
- Attractive incentives
- Health insurance
- Paid training
- Career growth opportunities
- PF & ESI benefits
- Performance bonuses
Salary: ₹18,000 – ₹25,000 per month + Incentives
Qualification: Any Graduate (B.Com, BBA, BA, B.Sc, BCA, MBA)
Experience: Freshers / 0–2 Years
Working Hours: 9:30 AM – 6:00 PM
Walk-in Documents Required
- Updated Resume
- Passport-size Photos
- Aadhaar Card
- PAN Card
- Educational Certificates